FAQ + Help

MICROBLADING

What is microblading?

Microblading is a form of a cosmetic semi-permanent tattooing, a manual (not a machine) disposable handheld tool is used to perform the procedure. It is composed of very fine needles resembling the shape of a blade, to hand draw each individual hair and simultaneously implant the pigment into the skin.

Is Microblading a tattoo?

This is a common misconception and we can tell you with full transparency that, NO it is not a tattoo in the traditional sense. It is a type of tattoo but is NOT permanent like a traditional tattoo. Microblading differs in the type of “ink” used to perform the procedure. Tattoos use concentrated ink while cosmetic tattooing uses smaller pigment particles. In microblading the pigment is applied superficially to the eyebrow area which means over time the ink will fade away.

Is microblading only good for people with thin brows?

Microblading is a great choice for people with thin sparse brows who have tried all other techniques when it comes to achieving the perfect brows for them. Microblading will create an instant definition and fullness to the brow and enhance the appearance almost instantly. This does not cancel out those who already have hair but may be lacking in certain areas of the brow and want to create a more enhanced natural shape and symmetry.

How long does microblading last?

Microblading can last anywhere from one to three years depending upon your skin type. Skin that tends to be more oily will see the pigment fade faster but usually not before the one year mark. As time progresses the pigment will become less visible overall. It is advisable to do touch ups every 12-18months if you are looking to maintain the service.

What is Microshading?

Just like Microblading, Microshading is a form of semi-permanent makeup that involves shading the eyebrows(vs microblading strokes) by making fine dots in which the pigment is deposited along the brow area using a single, sterile needle which is often attached to an electric tattoo device. Microshading is sometimes referred to as powder or ombre brows. It gives more of a “makeup” look than microblading. Microshading tends to be a great option for those with more sensitive skin and also a better alternative for those with oily skin as it pertains to the pigment distribution.

Do you still have to shape/groom your eyebrows after Microblading?

Yes, you will still have to shape your brows after Microblading. If you had hair growth before the service you will still have hair growth after the service. In order to keep a well groomed look, shaping in between is advisable. Microblading takes out the daily guess work and oftentimes makeup application in that area but will not stop hair growth.

How long will the procedure take and what should I expect on the day?

Your appointment will take about 2-3 hours. The technician will consult with you in person and draw out your brows with a temporary marker. Once you are satisfied with the look, the technician will take a before photo and begin with the procedure. Afterwards you will be sent home with an aftercare kit with detailed instructions on how to care for your new brows along with an appointment for your touch up session which should be booked 4-10 weeks after your initial appointment.

Should I take time off work?

No. There's no downtime associated with the treatment. Redness will disappear in a day or two. Your brows will appear darker initially, but not so dark that you will be prevented from your activities of daily living.

Are the tools sanitized?

Absolutely. All tools and supplies used in the procedure are thoroughly cleaned and sterilized.

Why do we not offer a discount ?

Because we're dealing with your brows and face and we will not risk it for anything. The cost of fixing botched up brows will be much higher. So do it right the first time. Discounting usually involves less experienced artists and a volume business. We are premium and quality brand that puts your safety first.

Is it painful?

Everyone has a different level of sensitivity, but a topical anesthetic is applied before and during the treatment to alleviate any sensation or discomfort.

Is everyone a candidate?

No, unfortunately not. We pride ourselves on your safety and will only take customers we believe it is safe to perform these services on. After you have booked your appointment you will be required to fill out forms that will be reviewed by our specialists to determine if you are a candidate. If not possible, your deposit will be returned.

Who is NOT an immediate candidate for microblading?

Those who are

- Pregnant (until after breastfeeding)
- Diabetic
- Undergoing Chemotherapy (consult your doctor)
- Have a Pacemaker or have major heart problems
- Had an Organ transplant
- Skin irritations or Psoriasis near the treated area (rashes, sunburn, acne, etc.)
- Prone to Keloids
- Sick (cold, flu, etc.)

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CANCELLATION POLICY

We ask that you exercise courtesy when it comes to cancellations as failure to do so greatly impacts our ability to manage our books and provide our clients with the best customer service possible. 

You have 24 HOURS to either cancel or reschedule your appointment with us. Any appointment cancellations or rescheduling done after the 24 HOUR grace period will be charged in full, NO EXCEPTIONS. 

If you would like to reschedule your appointment within the same day you may do so but we ask that you contact us immediately in order to free up the reserved space for other prospective clients. 

To cancel your appointment you must reach out to the studio in which you booked during their operational hours. Anything outside of that is not a guaranteed cancellation. You may also cancel your appointment via our website. 

Any discrepancies in cancellations will be reviewed on a case by case basis.

VIP MEMBERSHIP AGREEMENT & POLICY

The Wink VIP Membership is a membership program offered by Wink Brow Bar, LLC to its most valued customers of Wink Brow Bar goods and services. These terms and conditions form the agreement between each customer that participates in Wink VIP (known as a "Member") and Wink Brow Bar with respect to Wink VIP. Wink Brow Bar reserves the right to change these terms and conditions or to adopt additional rules, regulations, policies, or procedures ("Related Rules") affecting Wink VIP and to terminate a Member's membership in The Wink VIP Membership at any time for any reason without prior written notice. By participating in the Wink VIP Membership, Members agree to these terms and conditions and Related Rules. Each Member is responsible for remaining knowledgeable about The Wink VIP’s Membership terms and conditions and Related Rules, which can be found at https://www.winkbrowbarstudios.com/vipmembership. Members agree to pay a monthly fee to participate in Wink VIP. Memberships in Wink VIP entitles each Member to a variety of benefits, including the following: 

One Brow Shaping & Eyebrow Tint/ monthly 
Free Birthday Brow Shaping
15% off All Products * in store only 

Payment Authorization: Membership services are non-transferable and may be canceled at any time, without any penalty. Memberships must be canceled via email to thinkwink@winkbrowbar.com. Any unused services must be redeemed within 30 days of membership cancellation or they will expire. A new form must be completed for any changes in billing information. The membership fees will recur monthly until canceled by the Member. The monthly fee will be charged automatically and approximately on the same day of the month that the original purchase was made. 

Membership Agreement: Any unused services must be redeemed within 30 DAYS of membership cancellation or they will expire forever.

STORE POLICY

SERVICES

If for any reason you weren’t pleased with your services, please reach out to us at thinkwink@winkbrowbar.com within 48 HOURS of your visit. We DO NOT refund services but we do believe 100% in customer satisfaction and will do our absolute best to remedy the situation.

PRODUCTS

Our studios currently offer STORE CREDIT on unopened and unused products. You have 14 DAYS from purchase to return the product to our studio in its original condition. Once this is done a credit will be issued to your account for the amount of the product.

GIFT CARDS

Wink Brow Bar gift cards should be treated as cash. If a gift card becomes lost or stolen they cannot be replaced. Gift Cards cannot be exchanged for cash unless required by law. All gift card sales are FINAL and carry a one year expiration date from date of purchase.

LATE POLICY

We kindly ask that you arrive at least five minutes before your appointment. This gives us time to check you in and complete any necessary paperwork that was not done during your booking confirmation. Arriving past your time may result in a shortened service or removal of services depending upon the studio's schedule. Please be mindful of the appointments that may be scheduled after yours and the impact lateness will have on all parties involved. We give a 10 MINUTE grace period on all appointments. If you arrive after this we hold no liability for your missed appointment but will do our best to work you back into our schedule as soon as possible if you still wish to be seen.